Consumers - My Care Hub

Because you care

If you are caring for an older adult, you’re an attorney or helping make planning decisions for someone in need of care, or if you need care yourself, My Care Hub is for you.

Help to navigate the care system, wherever you live in the UK

Help to access available financial and practical support

Help to answer common questions

Help to avoid the common pitfalls of the care system (the cost of inaction)

Help to solve common problems that can often arise

What is My Care Hub?

My Care Hub is the UK’s first ‘one-stop-shop’ for care advice designed to make life easier for those in need of care and those working hard to support them.

My Care Hub provides guided information every step of the way, from identifying suitable local care and accessing everything you are entitled to from the NHS, Local Authorities and state benefits, to understanding who pays, how local authority and NHS assessments work, and the options available to pay for care for those self-funding (and more).

At My Care Hub, we understand the common challenges facing unpaid carers and family members

Issues with finding suitable local care

How do you know what care is suitable?
Is it a good standard?
How much will it cost?
Who pays?
What if care needs change?
Who organises the care? The local authority? The NHS? Me? Someone else?

Not being informed of financial support available

Will the local authority pay for my care?
Will the NHS fund my care?
What state benefits can I get and where do I apply?
How will income and assets be assessed?
Does my spouse or another family member have to pay towards my care?
What happens if I run out of money? How do I navigate this?

Struggles accessing help e.g. from your local authority

How do I get a care ‘needs’ assessment?
How does a care ‘financial’ assessment work?
What if I disagree with a local authority’s decision?
What if my needs change?
What if I am being discharged from hospital, what should happen and who is responsible for what?

You can source the answers within My Care Hub via guided information, an array of guides, information sheets, checklists, videos, and calculators! If you can’t find what you are looking for, just ask us via our free email helpline and we’ll respond within 1 working day!

Subscribing to My Care Hub is easy!

No personal details required, just an email address!

Monthly Subscription

£39.99

Subscribe now

You can easily cancel your subscription online at any time!

Yearly Subscription

£120 (save 75%)

Subscribe now

You can easily cancel your subscription online at any time!

Join our My Care Hub community today!

Becoming a My Care Hub member gives you:

24/7 access to My Care Hub which provides guided information across the full care journey

Unlimited access to our free email helpline for seeking answers to general questions about care and help when navigating the hub

Discounted access to chargeable 1:1 personalised guidance sessions online with a care expert

Unlimited access to our free care educational webinars covering important topics and featuring guest speakers from the care industry